If you have an issue with a product purchased from SAB USA, you can return the product to us for a full refund within 15 days of the date of purchase. The product must be in brand new, unopened condition, used products including helicopter kits or parts do not qualify for a refund. Before sending a product back to us, please obtain an RMA number from our support team. You can contact our support team via this URL: http://www.bkdsupport.com/
SAB USA will gladly assist with all warranty issues pertaining to the products we manufacture. However, it is essential that you open a support ticket first by visiting the URL above. All packages shipped to us must be approved ahead of time and must be clearly marked with a "Ticket Number" for proper identification. Thank you!